sorry I could not answer but I was in hospital ... health problems ... I read your responses ... But honestly i say that I did not understand very well what I have to do ... can you please be a little more explicit ... i must fix it ... ...thanks
sorry I could not answer but I was in hospital ... health problems ... I read your responses ... But honestly i say that I did not understand very well what I have to do ... can you please be a little more explicit ... i must fix it ... ...thanks
Hello.
First of all we need to know where do you have a wrong datetime ? At the Cash station(just a computer) or at Cash Register(fiscal registration,may be a printer with EKLZ )
If it's just a station ,you may fix your datetime at BIOS or by typeing NET TIME \\COMPUTERNAME /SET /YES for automatic time synchronize with PC .Warning ! PC Must be wth OS: WinXP ! Windows Vista or 7 DOESN'T SUPPORT this method !
if you have a fiscal register that connects to yours cash station and it's like Shtrih, then you may type at autoexec.bat setftime command .Example: Setftime 30 1 (For ANY FR by Shtrih-M )
Best regards
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Thanks for your help ... so I have a the cash register connected to a screen tuche ... which is connected to a computer. The computer shows an hour ... the tuche has an hour ... and the cash register receipt shows another hour, difference is 12 hours. I called the company authorized to change the time in the cash register with the correct one, the computer I have set the same hour with the cash register and the next day the same problem ...
`What you have said is the solution?
Алексей Аркадьев
Когда заказчик ищет волшебника, то чаще всего он находит сказочника.
Если у Вас есть вопрос по поддержке - напишите его на форуме, я обязательно отвечу, если знаю ответ.
Если Вам нужны какие-то файлы, пишите на почту: support@carbis.ru, но вначале посмотрите в разделе для скачивания.
Для коммерческих вопросов:
+7 (495) 740-49-91, или на почту: sales@carbis.ru
the computer has the right hour. the cash register had the right hour. but i don`t know wy ... but again ... the computer has the right hour .. but on the reciept from the cash register the hour is with 12 hours behind. the cash register is conected to the touche screen, can that be the problem?! from there?!
Алексей Аркадьев
Когда заказчик ищет волшебника, то чаще всего он находит сказочника.
Если у Вас есть вопрос по поддержке - напишите его на форуме, я обязательно отвечу, если знаю ответ.
Если Вам нужны какие-то файлы, пишите на почту: support@carbis.ru, но вначале посмотрите в разделе для скачивания.
Для коммерческих вопросов:
+7 (495) 740-49-91, или на почту: sales@carbis.ru
it`s the receipt that i give to the client when he must pay, all the receipt`s are with 12 hours behind
You wrote:
What type of reciept do you have ? (Company name,model name)
may be you have some problems with electricity ? Does your cash register connect with UPS or other type of voltage defend items?
What did a company engineer said about battery at your cash register? It could be broken(provide low power and make time to go slower .)
My solutions are:
1)Change battery at cash station for a new one (usually it need after more than 1 year of usability)
2)make a safe 220V by UPS.. something like ippon smartwinner ..
3)If a company of your cash register are: Shtrih-M or ISKRA ,then R-Keeper have special files called "setFtime" for synchonising time between cash station and cash register.
Best regards
Хотите БЕСПЛАТНЫЙ кипер ? http://www.techrk.ru/?cat=17
Также доступен ФТП !! ftp://techrk.ru
Теперь возможно произвести покупку ПО через терминалы Qiwi.Подробности на сайте